Hi the the person who give us the key mr. vladimir was excellent help and his service and I did enjoy that apt thanks and special to vladimir

Thank you once again for your services! Twice now you have helped me surprise my special lady with a gift. This week you delivered flowers to her on exactly the day I wished... her birthday! She was quite happy and excited, as she did not think that she would receive a single gift from anyone for it. I also appreciated the photo that you took of her and sent to me. Previously you helped me with a special concierge service that NO ONE ELSE in Nikolaev could or would provide! I had almost given up until Dmitry from your Customer Service department told me, "Yes, I can do that." Dmitry was especially helpful as we exchanged many emails in order to get all of the details correct, and everything went exactly as we planned. I will be forever grateful for his help in that matter. Thank you again!