When I was in Mykolayiv, you and your staff were partners in my experience. I had many requests, and everyone, especially Vladim, took care of me to a level that I could not have expected. The trip was amazing. The accommodations were more than ideal. The bed was big and soft. The kitchen was everything I needed. The air conditioner for a big man like me, was readily available and very helpful! Everyone was where they said they would be, every time I was given a schedule. This is a very professional operation, that I feel that Dmitri and his employees sincerely apply themselves to at any given requirement. I lost my keys...(gotoNikolaev) were there with new ones within 10 minutes. Seriously. I had questions about my gas service. Vladim was there to help me understand. You guys are great. Dmitri spoke with me professionally about the internet connection information and set me straight. How cool is it that, with all of this wonderful help, that my offer of marriage was accepted by the right lady. Whatever dreams there are, the roots are here in Nikolaev. Thanks for everything!

Thank you once again for your services! Twice now you have helped me surprise my special lady with a gift. This week you delivered flowers to her on exactly the day I wished... her birthday! She was quite happy and excited, as she did not think that she would receive a single gift from anyone for it. I also appreciated the photo that you took of her and sent to me. Previously you helped me with a special concierge service that NO ONE ELSE in Nikolaev could or would provide! I had almost given up until Dmitry from your Customer Service department told me, "Yes, I can do that." Dmitry was especially helpful as we exchanged many emails in order to get all of the details correct, and everything went exactly as we planned. I will be forever grateful for his help in that matter. Thank you again!